Contact information
Contact Us
Contact Solavirs
We are here to help with your orders, products, and any questions you may have.
Solavirs is a store brand operated by Changsha Time Interactive Network Technology Co., Ltd.
Our customer service team is available to assist you with order inquiries, product information, returns, and other support requests.
Order Status
To track your order, please visit:
Please enter your tracking number to view the latest shipment status.
If your tracking information has not updated, please allow additional time for carrier processing or contact our support team for assistance.
Other Questions
If you cannot find the information you need, please submit your message through our contact form.
Please include:
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Your name;
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Order number (if applicable);
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Email address;
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Details of your request.
We will review your message and respond as soon as possible.
Customer Support
Email:
support@solavirs.com
Phone:
+86 156 5459 6125
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)
We usually respond to customer inquiries within one business day.
If you do not receive our reply, please check your spam or junk email folder.
Please avoid sending multiple requests for the same issue, as this may delay our response time.
Company Information
Brand:
Solavirs
Legal Operating Entity:
Changsha Time Interactive Network Technology Co., Ltd.
Registration Number:
91430104MADMWUJM84
Established Date:
May 29, 2024
Registered Address (Business Registration Address):
Room 937, Building 19, Changfang Times City, No. 138, Tongzipo West Road, Wangchengpo Street, Yuelu District, Changsha City, Hunan Province, China
Contact Form
Our contact form is available for customer support inquiries.
All submitted messages will be sent to our customer service team through our official support channel.
Please ensure your email address is correct so we can respond to your request.